Neighbourly business and organisation posts should be both useful and relevant to your community to ensure members have a good experience on the site while business posts attract the most engagement possible.
The below Fair Use Policy applies to all business members using a Neighbourly Organisation, Business or Premium Business profile.
The Neighbourly Fair Use Policy*
- For Premium Businesses: Commercial (product, service or discount focused) messages can be made from a Neighbourly business profile a maximum of once per week
- Businesses and Organisations can post, in total, a maximum of 3 times a week
- Business and Organisation posts should be relevant and beneficial to the community and members
- Replies to neighbours' posts are only made if you are adding a genuinely relevant comment and wish to assist (ie do not simply post a link to your website; explain why you would like to help your neighbour)
- Do not hijack others’ posts to push/promote your own product/brand unless a member has specifically asked for help in your area of expertise
- Avoid bumping posts
- Do not post the same message if the first one didn’t get enough engagement. Consider a fresh approach.
- Private messaging (Neighbourly inbox) should not be used to promote your business
- Abide by the Neighbourly Guidelines at all times
All posts made on the Neighbourly platform using a Neighbourly Business or Premium Business profile are subject to our Fair Use Policy. Breaching the Fair Use Policy guidelines may result in a Business profile being deactivated.
*Last updated 28 June 2016